Newark Community First Aid Privacy Statement

At Newark Community First Aid, we’re committed to protecting and respecting your privacy.

This statement explains when and why we collect personal information about people, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this statement from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by the statements detailed below.

Any questions regarding this statement and our privacy practices should be sent by email to, or by post to Newark Community First Aid, 6 Mount Road, Balderton, Newark NG24 3HF. Alternatively, you can telephone our Data Protection Manager directly on 07973 904808.

Who are we?

We’re Newark Community First Aid (NCFA), we are a local community charity providing first aid training and first aid cover at events. We operate in Nottinghamshire and Lincolnshire but mainly based on Newark and a 15-mile radius of the town. NCFA is a registered charity (no. 1152694). The registered address is Newark Community First Aid, 6 Mount Road, Balderton, Newark NG24 3HF.

How do we collect information from you?

We obtain information about you when you use our website, for example, when you contact us about courses, event cover, as a potential volunteer or when you make a donation. You may also contact us about our services via email, post or telephone and we will hold information about you if you have been treated by our volunteers.

What type of information is collected from you?

The personal information we collect in the cases of courses and event cover will include your name, address, email address and telephone number. In the cases of membership as a volunteer we will ask for all your contact details plus details on your health and information required such as driving licence and passport details to submit an application the Disclosure and Barring Service in line with our Safeguarding Policy. If you have been treated by our volunteers, then in addition to contact details information on your health and details of the accident or illness we treated will also be recorded. Other information that may be required will be detailed on forms relevant to the enquiry you are making.

How is your information used?

We may use your information to:

  • process a course application that you have made;
  • process an event cover application you have submitted;
  • to carry out our obligations arising from any contracts entered into by you and us;
  • process an application for membership that you have made;
  • process fundraising/donations you may wish to make
  • processing a patient report form
  • send you communications with regard to courses, event cover, membership applications or membership issues.

What is meant by Legal Basis and Retention Periods?

Under the General Data Protection Regulations Article 6, NCFA are required to explain under which legal basis we hold your information. This will vary dependent on reason for collecting the data and will be explained on the relevant form you are completing. In the case of a course booking for example the data supplied will be held under section 6 (1) [b] – a contract. We aim to only hold information we need to process a particular task and we avoid holding excessive data. The relevant form will also explain how long the information will be kept by us (retention period). We aim to hold information for the shortest period possible, but this can be affected by contractual and legal requirements.

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations (for example the collection of Gift Aid). We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Who has access to your information?

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

Please be reassured that we will not release your information to third parties unless we have your express consent, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime. If you are treated by our volunteers, information on your Patient Report Form may be passed on to healthcare professional such as the NHS Ambulance Service to ensure continuity of care. In respect of volunteer membership, we will be required to provide certain information to allow us to apply for criminal record checks through the Disclosure and Barring Service.

Your choices

You have a choice about whether or not you wish to provide us with the information we request on our forms but failure to provide these details will mean we cannot process your data and therefore cannot provide you with the services you requested.

We will not contact you for marketing purposes by post or by email if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email: or telephone on 01636 683202.

How you can access and update your information

The accuracy of your information is important to us. We aim to hold only accurate, current information – to achieve this our volunteers are asked to update any changes in the data we hold on them as it occurs. In the case of course and event bookings we hold the latest information you have provided. To help us - If you change your email address, or you believe any of the other information we hold is inaccurate or out of date, please email us at: or by post to Newark Community First Aid, 6 Mount Road, Balderton, Newark, NG24 3HF

You have the right to ask for a copy of the information Newark Community First Aid hold about you. This is called a ‘Subject Access Request’. We will endeavour to comply with your request within 30 days of us confirming your identity – any delays we will contact you.

Security precautions are in place to protect the loss, misuse or alteration of your information. Newark Community First Aid, its trustees, management and staff will treat your personal information with care and employ our security systems to keep your details secure.

When you send us personal details on forms from our website or via email these are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure.


We do not use profiling.

Use of 'cookies'

We do not use cookies on our website.

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

18 or Under

We are concerned to protect the privacy of children aged 18 or under. If you are aged 18 or under‚ please get your parent/guardian's permission beforehand whenever you provide us with personal information.

Transferring your information outside of Europe

We do not transfer your information outside of the EEC.

Review of this Privacy Statement

We keep this Statement under regular review. This Statement was last updated in May 2018.